Support

This FAQ will answer questions you may have about Atlantica. Please select a FAQ Subject Category and then click on the question to see the answer.

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How can I loot all of my fallen enemies at once?

You can only search all enemies at once after you have obtained the "Action:Search All" Item. Once obtained, you can use this item to make your characters search all fallen enemies at once by pressing the "X" key on your keyboard.

My Mercenaries have died. How do I resurrect them?

Outside of battle, you can resurrect a mercenary by giving them a Life Potion or by bringing the fallen mercenary to a hospital, which are located in every town. Mercenaries can only be resurrected in battle if your main character uses a Scroll of Resurrection from their Quick Slot.

How do I use the items in my inventory during battle?

To use consumable items during battle (such as potions, scrolls, etc.)

Is there any way I can rest to heal my character's HP/MP?

Early in the game you will receive the "Action:Sit" Item. After using this item you will be able to freely sit outside of battle at any time by pressing the "X" key on your keyboard. You will then gradually restore your party's HP/MP.

I'm leveling up but my Stats and Magic Skills aren't. How do I level my Stats and Magic Skills?

With every level you receive one Bonus Point and one Skill Point. Growth Vials require 1 Bonus Point and will increase a random stat. Skill Books can be used to increase a Magic Skills by using one Skill Point.

My download keeps getting corrupted! What do I do?

If you are having problems downloading the game client or are encountering problems with the extractor or installer and would like to download another client, please visit the official download site here.

Where can I download the game?

You can download it here, or visit the download support page.

I deleted a character, but I want to use the same name for another character. Is that possible?

No, you cannot use the same character name twice, even if the original character has been deleted.

I need some help with completing quests and beating monsters. Can you help me?

Atlantica Online technical support does not provide gameplay help, hints, suggestions or information. The resources to find this information are located in-game. If you are really stuck, you can ask your fellow players, or visit the forums to connect with other users who may be able to help you.

I logged in and my event item is missing. What do I do?

If you believe that you did not receive an item for an event and you have checked both your Mailbox and Item Mall Pickup, please complete a Customer Support ticket with the following information:

1. Your account name.
2. Name of the character that participated in the event.
3. Event name.
4. If possible, please provide the date of when you participated in the event.